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Support

HELP CENTER

Find our product documention and usage guides at the help center.

SUPPORT TICKETS

Please make sure you go through all documentation before you log a support ticket. Most questions should be covered by our documentation. Always make sure you are running the latest version of WordPress and also the latest version of our themes or plugins.

We'd love to help you

NOTE: It's that festive time of year again and we will be taking a short break to recharge from the 16th of December 2020 until the 3rd of January 2021. During this time our support will be limited but we will try to respond to high priority tickets as best we can. Have a great holiday!

OUR HEROES WILL BE HANGING UP THEIR CAPES FOR A SHORT BREAK!
We'll be out of office from the 2nd of August until the 18th of August 2019. Please note that during this time we will not be available to assist with support queries but will be right back to assist from Monday the 19th of August 2019. We appreciate your patience and support!

While we will always do our best to get back to you within an hour or two, we ask that you please allow for a maximum of 24 hours for feedback.

Monday to Friday, 9am to 5pm in the UTC+2 Timezone.

Support Includes

Bug fixing
How to questions
Assistance with integration

Support does not include

Support for 3rd party plugins
Custom Coding
Theme customization